Rules and regulations

Reservation

Through szállás.hu or contacts given at our website gyepszelpanzio.hu

Move-in and move-out

The accommodation is available from 14.00 on the day of arrival until 10.00 on the day of departure. Check-in, payment, and receiving the keys at the reception. Check-out: please leave the key in the lock on the outside when leaving.

Payment

Payment is made by bank transfer in advance. The tourist tax has to be paid in place by check-in. Credit card or cash are both accepted. Tourist tax is HUF 400 / person / night for all guests over 18 years.

Catering

Breakfast can be requested at the time of booking or at check-in, cost 2.500,-Ft/person.
Buffet breakfast is served between 8 and 10 am in the dining room on the ground floor.

Ground floor apartments with 4 beds:

It is possible to prepare breakfast, coffee, tea, and heat food in the kitchen.
All apartments have a fridge.

Upstairs, 2-bed rooms:
the guests can make in the dining room breakfast, coffee, and tea, and it is possible to warm up meals. All rooms have a fridge.

Smoking

The pension is completely smoke-free. Smoking is possible at the benches and tables in the courtyard.

Complaints handling

We handle Guest complaints at the reception, according to the rules available there.
Contact details of the local consumer protection authority:
B.-A.-Z. Megyei Kormányhivatal Fogyasztóvédelmi Felügyelőség
Address of correspondence: 3530 Miskolc, Meggyesalja u. 12.
Address of customer service: 3501 Miskolc, Pf.:589.
Telephone number: 06-46-506-071.
E-mail: fogyved_emf_miskolc@nfh.hu